Terms & Conditions - Refer A Friend:


When is this offer available?


  • The offer is available to customers effective November 19th, 2015. Freedom Mobile reserves the right to change or cancel the program without notice. If we do so, we will honour any credits issued prior to the change or cancellation. 


How the Program Works?


  • To earn rewards for referring friends to Freedom Mobile, sign up for Freedom Mobile's Refer a Friend program by providing: your name, your Freedom Mobile phone number, and a valid email address. You must accept the program Terms & Conditions. Only individuals with whom you have a personal relationship will be valid. 


The person referred must:
  1. Claim the offer within 15 days, by visiting the Freedom Mobile Refer a Friend website,
  2. Visit a Freedom Mobile store to activate their new account; and
  3. Must register their new Freedom Mobile phone number by visiting the Refer a Friend website within 30 days of claiming their referral offer.

  • If the person referred does not activate their new account and register their new Freedom Mobile phone number by visiting the Refer a Friend website within 30 days of claiming their referral offer, neither party receives a reward for the referral.

  • The person referred must claim their refeerral offer by visiting the Freedom Mobile Refer a Friend website before activating their new account. If the person referred activates their new account prior to claiming their referral offer, neither of you will receive a reward for the referral.

Who is Eligible?


  • Any existing Freedom Mobile customer with an eligible plan (Pay-Your-Way, business accounts and non-revenue accounts are excluded from this program) may make referrals under the Program.

  • The Program is available for new activations only. Anyone who activate a new line under an existing account are not eligible.

  • The Referee's new account must remain active for at least 30 days before Freedom Mobile will validate the new account and apply the referral reward to both the Referee and the Referrer.

  • If the referrer's Freedom Mobile account is suspended or cancelled at any time during the referral process , they will not be eligible to receive a reward for the referral. If the referee's Freedom Mobile account is cancelled or suspended at any time within 30 days from the date of activation, neither party will receive a reward for the referral.

  • Employees of Freedom Mobile or Freedom Mobile's authorized dealers are not eligible to participate in the Program.

What will I receive?


  • The referrer will receive a one-time account credit for each eligible referral up to a maximum of $120 per calendar year (inclusive of the initial $10 credit for customers who first activated an account under the Program).

  • The referee will receive a one-time account credit once they activate a new account.

  • You will not receive any referral reward if your referrals are rejected, or if you fail to comply with any of the terms of the program as determined by Freedom Mobile in its sole discretion.


How can the credit be used?


  • The credit can be used to pay for current charges for monthly plan fees, monthly add-ons, roaming, international calling and messaging. It cannot be applied to the cost of devices or accessories.

How is the credit applied?


  • The credit will be applied directly to your account as a bill adjustment before tax for Pay after customers or as a top-up before tax for Pay Before customers within 45 days of the referee completing the referral process. The credit will be applied as long as your account is in good standing (not suspended or cancelled) and as long as you continue to be eligible.

  • Your account will no longer be eligible for the program:
    1. If you change your phone number at any time following your account activation;
    2. If you port your number away from Freedom Mobile

  • If you are not eligible for the program during any month, that credit will be entirely forfeited and cannot be made up.

All services subject to Freedom Mobile's Terms of Service, Fair Usage Policy, and Internet Traffic Management Policy and are for personal use by an individual.
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